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Our Story


The Common Exchange Story

Established in 1992 – Common Exchange worked hard to become the first name in Pawn Brokers across British Columbia Canada. We pride ourselves on having courteous and professional staff, as well as attractive and upscale locations.

Common Exchange is a specialty financial institution that provides British Columbians with small collateral loans, commonly known as pawn loans. Founded in 1993, Common Exchange has grown from a single Surrey location into the most well-known pawnbroker in the Lower Mainland. There are currently 8 Common Exchange locations across BC.

We were the first pawnbroker in British Columbia to establish a large network of locations. From the outset, our goal was to provide a standardized service in the same way restaurant chains, clothing retailers, and many in the coffee business had successfully done in the past. As a result, customers can visit any one of our eight locations and expect to receive the same high quality service; the same loan values for the pledged items of collateral; and the same safe, brightly lit and inviting stores. Indeed the Common Exchange’s familiar yellow, red and black logo has come to symbolize the most reliable source of convenient short-term loans through BC.

The Common Exchange Team

Our success is solely dependent on our valuable staff. Working as a pawnbroker requires intensive training, great caution and a wide breadth of knowledge on thousands of items consumers pledge as collateral. We are committed to providing our team of over 30 highly-trained and professional pawnbrokers with great opportunities for development and education.

Many of our employees attend college and training programs that are fully subsidized by Common Exchange. The fact that all eight of our locations are owned by staff members who have earned their way to owning their own franchise, is a testament to mutual success and our dedication to our employees.

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The History Of Pawning

Learn More About The Long & Interesting History Of Pawn Brokers

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A Socially Responsible Company


At Common Exchange we are not just about growth and success. Our guiding principle is to treat all people with respect and dignity and we demonstrate this each day in the way we do business. In addition, we strongly believe that it is our responsibility to give back to the communities in which we operate. Some of the commitments we have made to be socially responsible include:

  • Being a major donor to the annual Gala of Hope for the South Fraser Child Development Centre since its inception.
  • Primary source of support for an ongoing breakfast program at Lee School operated by OPTIONS: Services to Communities Society. We also fund the Christmas lunch program at Lee School.
  • We are a successful participant in the Hire-a-Worker program at the Workers Compensation Board of BC. Through this program Common Exchange provides new careers to workers who have been injured on the job.
  • Common Exchange is an active member of the Business Improvement Associations in the communities in which we operate. For example, our Principals have served on the board of the Whalley Business Improvement Association in Surrey BC and its Public Spaces and Land Use Committee.
  • Common Exchange is an active member of the Surrey Chamber of Commerce which promotes growth and prosperity in Surrey.
  • Both principals of Common Exchange are long-time members of Rotary Clubs which help communities meet their needs.

Our Success

Common Exchange is a unique business in that each locations contains two businesses under one roof: a pawn business and a retail business. While many pawnshops combine their retail and lending functions, each Common Exchange location is purposefully segregated into two separate areas to ensure the customers obtaining pawn-loans are afforded maximum privacy. At Common Exchange, pawn-loans are our primary focus and constitutes the majority of our business. The retail component only comprises a small portion of our business and is used to sell items that were pledged for a collateral loan but not redeemed.

The growth and success of Common Exchange is largely the result of a focus on customer service and meeting the needs of borrowers. Common Exchange prides itself on providing a professional and friendly environment for our valued clients. Indeed, since 1993 Common Exchange has been aggressively changing the perception of the short-term collateral loan business in the Lower Mainland.

Dispelling Myths About Pawnshops

While there is a commonly held belief that pawnshop consumers are destitute and rely on pawnbrokers because they have no other alternatives, the truth is that pawnbrokers are simply the most attractive option.

96 percent of Common Exchange customers repay their loans and redeem their collateral.

Unfortunately pawnshops have somehow earned the reputation that many of the goods bought and sold are stolen, and this is simply not true. Only 1/70th of 1% percent of all the items Common Exchange takes in as collateral turns out to be stolen property. In fact, when it comes to stolen goods Common Exchange has built a reputation as part of the solution, not part of the problem, being proactive and educating the public on the misconceptions around pawnshops. To this end, Common Exchange encourages law enforcement officers, city councillors, and bylaw officers to visit our business and learn more about who we are and how we operate.

What We Do

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Items We Commonly Buy Or Pawn


Gold

Diamonds & Jewellery

Vehicles

Anything of Value

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What Does A Pawn Cost

The fine print is: there is no fine print! Our fees are transparent. Use our handy tool to compare Pawn fees against what the same loan would cost at a payday loan provider.

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* Illustrative purposes only. Rate may vary by location.


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